Evaluation Approach

Rigorous. Human. Useful.

1. Start with what matters

We work with organisations to identify the outcomes that genuinely matter — not just the ones that are easiest to report.

2. Design imaginative ways to capture change

We combine traditional evaluation with creative and participatory approaches to uncover deeper insight.

3. Turn complexity into credible evidence

We translate rich human experience into robust findings that organisations, funders and stakeholders can trust.

There are a number of different approaches to our process:

  • Coaching/Training a person/people within your organisation to carry out all the work – this appears most cost-effective and is excellent development for the individual, but can run up against the buffers of internal politics and role importance

  • Carrying out all the work ourselves and creating all the processes for you to continue the journey once created – this is less intrusive for the organisation and gives the assurance that the audit and evaluation impacts have been assessed using robust and benchmarked processes so can be better trusted. Additionally, the credibility of an external specialist cannot be underestimated, however, whilst sometimes the external provider has more legitimacy, they rely more on delegated power to get initial attention and action taken internally

  • Helping you implement a system provider if this is appropriate – bringing in an IT system can be an effective solution however, this often limits the imagination and creativity needed as systems tend to default to ‘easy to measure’ data.

  • Auditing your processes and methods - useful where you seek assurance against a standards of a professional evaluator - this allows for sense checking and an action plan for improvement where needed.

We help organisations measure the IMPACTS & outcomes that matter most — even when they’re trickiest to evidence.

Most evaluation focuses on what’s easy to count. We help organisations uncover, measure and communicate the real impact behind complex organisation, process and people change.

Rigorous enough to be trusted. Imaginative enough to capture what others miss.

Trusted evaluation and impact support for:

  • Charities & social enterprises

  • Public sector organisations

  • Funders & commissioners

  • Learning & training providers

  • Community programmes & partnerships

WHAT MAKES US DIFFERENT

Most evaluation measures activity. We measure meaning.

Too often, important outcomes are dismissed because they are difficult to quantify:

  • confidence

  • belonging

  • resilience

  • trust

  • empowerment

  • culture change

  • quality of learning

  • lived experience

We believe complexity is not an excuse to ignore what matters most.

We combine:

  • rigorous evaluation methods

  • creative evidence gathering

  • outcome-focused design

  • practical insight for decision-makers

to create evidence that is both useful and credible.

OUR SERVICES

SOCIAL Impact Evaluation

We help organisations understand the difference they make — not just the outputs they deliver.

Services include:

  • Theory of Change development

  • Outcome frameworks

  • Impact measurement

  • Qualitative and mixed-method evaluation

  • Social value and community impact reporting

  • Stakeholder engagement

Training & Learning Evaluation

We move beyond attendance figures and satisfaction scores to understand whether learning creates meaningful change.

Services include:

  • Training impact evaluation

  • Learning transfer assessment

  • Behaviour and practice change analysis

  • Workforce development evaluation

  • Reflective and participatory methodologies

Outcomes & Evidence Strategy

We help organisations build practical approaches to evidence that work in the real world.

Services include:

  • Outcomes framework design

  • Evaluation strategy

  • Data and evidence mapping

  • Fund reporting support

  • Evaluation capacity building

We Can:

  • Coach a member of your team to manage a project

  • Train your team members to run evaluation

  • We can take our a whole (or parts) of a project and deliver the results - this can include the presentation of dat

  • We can audit your work and 'give external credibility to your work

  • We can work to implement a system so that evaluation is more ingrained within processes

CONTACT US →

Not everything important is easy to measure - But that doesn’t mean it can’t be evidenced well.

Good evaluation should illuminate reality — not simplify it beyond recognition.

We believe evidence can be:

  • robust without being reductive

  • credible without losing humanity

  • meaningful without losing rigour

WHO WE WORK WITH

We support organisations working across:

  • health and wellbeing

  • education and learning

  • equalities and inclusion

  • community development

  • employability

  • youth and family services

  • culture and arts

  • systems and partnership change

Better evidence starts with better questions.

If your organisation wants evaluation that captures what truly matters — not just what’s easiest to measure — we’d love to talk.